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Account Associate - State Farm Agent Team Member

Full Time in Germantown - TN

Responsive recruiter
Benefits
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCYI became a State Farm agent because I wanted the opportunity to own my own business with a company known for its strong reputation and stability. Opening my doors for the first time was one of my proudest moments — it took many years of hard work to earn this opportunity. What I enjoy most now is educating customers. Most people don’t fully understand their coverage or why it matters, so breaking insurance down simply and helping them make informed decisions is truly rewarding. If you asked my team to describe our office in one word, they’d say it’s rewarding — a place where dependability, teamwork, and availability matter. I stay present and accessible every day so my team always has the support, answers, and resources they need to succeed.
We give back to the community by partnering with the Boys & Girls Club of Memphis to provide school supplies, winter essentials, and holiday items. For fun, we host quarterly outings, including annual summer trips to Redbirds games with fireworks afterward. We also enjoy casual Fridays, jeans days, and an extra day off for each team member’s birthday.
We pay for required continuing education, and I’m open to covering additional licenses or professional development that benefit both the office and the team. Long-term, I would love to mentor someone into becoming an agent themselves. The people who thrive here are those who love helping others and strive to improve week after week. We celebrate wins with weekly recognition, bonuses, commissions, and shared accomplishments. If you’re eager to grow your insurance knowledge, contribute to a supportive team, and build a meaningful career, this is a place where you can truly evolve.
ROLE DESCRIPTIONAs Account Associate - State Farm Agent Team Member for Marc Ashley - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.RESPONSIBILITIES
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
Compensation $40,000.00 - $60,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none