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Receptionist - State Farm Agent Team Member

Full Time in Germantown - TN

Responsive recruiter
Benefits
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCYI became a State Farm agent because I wanted the opportunity to own my own business with a company known for its strong reputation and stability. Opening my doors for the first time was one of my proudest moments — it took many years of hard work to earn this opportunity. What I enjoy most now is educating customers. Most people don’t fully understand their coverage or why it matters, so breaking insurance down simply and helping them make informed decisions is truly rewarding. If you asked my team to describe our office in one word, they’d say it’s rewarding — a place where dependability, teamwork, and availability matter. I stay present and accessible every day so my team always has the support, answers, and resources they need to succeed.
We give back to the community by partnering with the Boys & Girls Club of Memphis to provide school supplies, winter essentials, and holiday items. For fun, we host quarterly outings, including annual summer trips to Redbirds games with fireworks afterward. We also enjoy casual Fridays, jeans days, and an extra day off for each team member’s birthday.
We pay for required continuing education, and I’m open to covering additional licenses or professional development that benefit both the office and the team. Long-term, I would love to mentor someone into becoming an agent themselves. The people who thrive here are those who love helping others and strive to improve week after week. We celebrate wins with weekly recognition, bonuses, commissions, and shared accomplishments. If you’re eager to grow your insurance knowledge, contribute to a supportive team, and build a meaningful career, this is a place where you can truly evolve.
ROLE DESCRIPTIONMarc Ashley - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.
RESPONSIBILITIES
  • Greet customers warmly in person and over the phone, directing them to the appropriate team members.
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
  • Provide excellent customer service and follow up on customers needs.
  • Support the team with various administrative tasks and projects.
QUALIFICATIONS
  • Previous experience in a receptionist or customer service role.
  • Communication and interpersonal skills.
  • Organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
Compensation $40,000.00 - $60,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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  • Earn benefits and rewards that are second to none